Frequently Asked Questions
Got questions about ordering, delivery zones, or custom options? We have answers.
How long does delivery take?
Average preparation and delivery time in Lagos is between 25 to 45 minutes depending on your delivery zone and traffic conditions.
Can I customize my food order?
Absolutely! Every meal on Ile Ewà can be customized with your choice of portion sizes, bread types, and extras like fried plantain (dodo), eggs, beef chunks, or spicy ponmo.
How do I track my food order?
Once your payment is confirmed, you get a unique reference ID (e.g., IEW-10482). You can enter this ID on our Track Order page or follow automated WhatsApp updates.
What payment methods do you support?
We accept online card payments, instant bank transfers, and mobile money through our secure payment gateway.
Where is Ile Ewà located?
Our central kitchen is located in Lagos, Nigeria, serving local areas including Aratumi, First Gate, Iba, Iba New Site, Igando, Igbo Elerin, Iyana School, Obadore, and Adenxon.
Still have questions?
Reach out to our customer happiness team directly on WhatsApp or email.